Whether you are interested in all or a combination of a few, Kenai Peninsula Billing Agency has several solutions available.
Complete Revenue Cycle Management
We offer start to finish revenue cycle management services designed to produce maximum financial reimbursement while reducing the overall costs to each of our clients. This includes timely submission of claims to insurance, follow ups and appeals, posting of insurance and patient payments, statements and collection letters to patients, follow-up calls on unpaid balances, and collections transfers.
Every practice produces maximum revenue when management is performing at its highest potential. We are here to provide consultation services to those in the management position who are in need of training and to teach you how to develop strategies, build processes, use the best practices, and groom your workforce to get maximum results.
Customer Service Training
Excellent customer service doesn't come natural to all employees, but it can always be learned! Telephone skills, productive office flow, effective front desk collections, efficient scheduling, how to maintain the right attitude, professional image, and handling difficult situations are our specialty. Our team will train, develop, and motivate your customer service, both front desk and internal, so that your practice flows seamlessly.
Our team is composed of multiple Certified Professional Coders that are constantly learning and expanding their knowledge of ICD-10 and CPT coding standards. This ensures your services are billed correctly the first time.
With an expansive knowledge of prior authorizations, Kenai Peninsula Billing Agency will take the time to obtain prior authorizations so more of your time can be spent focusing on your patients.
Our goal is an efficient process that reduces the number of days your accounts have outstanding balances. Our results show faster and larger recovery of your receivables.
We provide quick and efficient credentialing services whether you are a solo practitioner or a multi-specialty group, let our team help with this exciting process.
It can be time consuming to make sure that each provider in your practice is licensed correctly. That's where we come into play! We will take the time to make sure all your licensing and renewal information is current to keep your practice running smoothly.
Health Plan Contracting
With years of experience in negotiating and obtaining insurance contracts for providers across the board, we know what it takes to get you the rates you deserve.
Reporting & Analytics
We believe that the more information you have about your company, the more power you have when making decisions. We provide accurate, reliable, and easy to understand reporting that gives you insight into your practice and reimbursement trends.